Loyalty-building multilingual customer experience

Equip your employees to deliver personalized, memorable customer service, with relevant and intelligent writing suggestions, and instantly accurate translations for every customer experience platform.

See pricingContact Sales
The image shows a person at a desk with a laptop. Surrounding the person are speech bubbles with the phrase "How can I help you?" in different languages: English ("How can I help you?"), German ("Wie kann ich Ihnen helfen?"), Italian ("Come posso aiutarti?"), and Japanese ("どうされましたか？").

Speak every customer's language

Create unforgettable experiences by interacting with customers in their chosen language across all platforms.

The right words, right away

Empower employees with smart, relevant writing suggestions for clear, quick, and confident communication.

Deliver multilingual customer service through every channel

  • The DeepL Language AI delivers nuanced, human-sounding translations in more than 30 languages
  • The DeepL API embeds instant translations in every customer experience channel, from email to chatbots, with support for employees in-store as well as those in call centers and online
  • With DeepL’s unique glossaries, you define how to translate key words and phrases, so your team can effortlessly speak with one brand voice, in every language
The image shows a chat interface with a message titled "Order Status" and labeled "Via chat support." The message is written in German: "Können Sie bitte den Status meiner Bestellung überprüfen?" which translates to "Can you please check the status of my order?" The sender's language is indicated as German (DE). There are two words highlighted in purple: "Precise" at the top left and "communication" at the bottom right.

Help employees communicate clearly and quickly

  • DeepL delivers AI writing suggestions within Microsoft 365, Google Workspace and web browsers, so your team can always find the right words, right away
  • Select style and tone to fit your brand voice, your customer and your situation, whether you’re responding to a review, or resolving customer issues
  • Automatic grammar and spelling corrections to cut out errors, enhance trust, enable speedier responses and free your team to focus on solving problems
Explore DeepL Write Pro
The image shows a message interface from the "Customer Service Team." The message reads: "Hi everyone, Please review the latest customer feedback and share your responses." There are two buttons labeled "Translate" and "Improve." Additionally, there are two blue icons with a layout or grid symbol on the left and right sides of the message.

Deliver leading customer service in every market

"The railway industry is rife with technical terminology, and Deutsche Bahn needed a way for employees speaking many different native languages and working in hundreds of different professions—from engineers and conductors to customer service representatives—to communicate clearly with each other while accounting for industry-specific jargon, dialects, and idioms."

Annette KrausHead of Language Department, Deutsche Bahn AG

Keep your customer promises with industry-leading privacy and security

Protect your business and customer data with the highest standards of privacy and security, fully compliant with GDPR and ISO27001, and SOC 2 Type II attested:

A layered diagram with four main layers labeled "TRAINING DATA," "LANGUAGE MODEL," "SECURITY LAYER" (highlighted in dark blue), and "USER DATA." Two smaller blocks labeled "Translator" and "Voice" are connected to the "USER DATA" layer. The background is light gray.
  • Single Sign-On (SSO) for secure access control, ensuring only the right people have access to your DeepL account
  • Proprietary server infrastructure with EU data residency
  • Data is never stored without consent, and never used to train DeepL’s own models
Learn more

Build loyalty and grow your business with Language AI

The image shows a Gmail message from Ana M. that reads, "You double-checked every last clause... right?" Next to it is a text box with the message, "Could you please confirm that this has been reviewed?" and an "Improve" button above it.

Coordinate customer experience across your support team

Get instant DeepL translations within email and all of your internal communications platforms, so you can communicate with every team member in their first language.

Find out more
The image shows a Zendesk chat interface with a conversation between a customer and a support agent. The customer says, "Hello, can you please help me with a recent purchase?" in a purple speech bubble. The support agent responds, "Hi Zack, sure! What's your order number?" in a blue speech bubble. Below the conversation, there is a "Translate" button.

Make it easier for everyone to buy from you

Intuitive, responsive customer support advice that’s fluent in more than 30 languages and available to every customer, instantly.

Find out more
The image shows a user interface with three location labels: "Berlin Hub" under "Germany," "Tokyo HQ" under "Japan," and "New York Hub" under "USA." There are two buttons at the top labeled "Translate" and "Improve." On the sides, there are two purple icons with arrows pointing outward, indicating an option to expand or view more details.

Hit the ground running in new markets

Support global expansion for your business, with Language AI on hand to deliver language-personalized experiences from the start.

Find out more

Ready to elevate your customer service?

Experience the power of DeepL's Language AI. Enhance your customer service with unrivaled translations and writing assistance that create personalized, memorable interactions, driving customer loyalty.

A 3D illustration featuring four cylindrical blocks labeled "Start" in different languages, including English, German ("Starten"), Korean, and Greek. The blocks are arranged on a dark base with a light background.
See pricingContact Sales