Loyalty-building multilingual customer experience

Equip your employees to deliver personalized, memorable customer service, with relevant and intelligent writing suggestions, and instantly accurate translations for every customer experience platform.

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The image shows a person at a desk with a laptop. Surrounding the person are speech bubbles with the phrase "How can I help you?" in different languages: English ("How can I help you?"), German ("Wie kann ich Ihnen helfen?"), Italian ("Come posso aiutarti?"), and Japanese ("どうされましたか？").
200,000+ businesses and governments trust DeepL’s Language AI
Logo for the company Beiersdorf, featuring the company name in blue text.
Logo for Deutsche Bahn, featuring the letters "DB" in bold, red text within a red-bordered rectangle.
Logo for the company Kazar, featuring the company name in thin, black text.

Speak every customer's language

Create unforgettable experiences by interacting with customers in their chosen language across all platforms.

The right words, right away

Empower employees with smart, relevant writing suggestions for clear, quick, and confident communication.

Deliver empathetic, engaging customer service in over 100 languages

  • The DeepL API embeds instant translations in every customer experience channel, from email to chatbots, with support for employees in-store as well as those in call centers and online
  • With DeepL’s unique glossaries, you define how to translate key words and phrases, so your team can effortlessly speak with one brand voice, in every language
  • Translation memory uses previously approved translations to keep customer interactions consistent and compliant, across every channel and language
The image shows a chat interface with a message titled "Order Status" and labeled "Via chat support." The message is written in German: "Können Sie bitte den Status meiner Bestellung überprüfen?" which translates to "Can you please check the status of my order?" The sender's language is indicated as German (DE). There are two words highlighted in purple: "Precise" at the top left and "communication" at the bottom right.

Help employees communicate clearly and quickly

  • DeepL delivers AI writing suggestions within Microsoft 365, Google Workspace and web browsers, so your team can always find the right words, right away
  • Select style and tone to fit your brand voice, your customer and your situation, whether you’re responding to a review, or resolving customer issues
  • Automatic grammar and spelling corrections to cut out errors, enhance trust, enable speedier responses and free your team to focus on solving problems
Explore DeepL Write Pro
The image shows a message interface from the "Customer Service Team." The message reads: "Hi everyone, Please review the latest customer feedback and share your responses." There are two buttons labeled "Translate" and "Improve." Additionally, there are two blue icons with a layout or grid symbol on the left and right sides of the message.

Collaborate in real-time with live, accurate voice translation

DeepL Voice empowers global teams with new opportunities to connect, share knowledge, and grow, no matter the language:

  • Speak in your native language and be instantly understood in any setting
  • Choose from two tailor-built solutions designed to unlock new opportunities for both virtual and in-person business conversations
  • DeepL Voice for Meetings delivers secure, real-time voice translations for virtual meetings with integrations for Microsoft Teams and Zoom for Meetings
  • DeepL Voice for Conversations empowers employees to speak in-person with customers, guests, and colleagues in their language using a mobile device.
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Deliver leading customer service in every market

Enterprise-grade security for your sensitive data

Protect your business and stay in control with ISO 27001, SOC 2 Type II, HIPAA, and GDPR certifications. Take advantage of features like BYOK encryption, audit logs, SSO, and more to prevent unauthorized access and ensure compliance.

A layered diagram with four main layers labeled "TRAINING DATA," "LANGUAGE MODEL," "SECURITY LAYER" (highlighted in dark blue), and "USER DATA." Two smaller blocks labeled "Translator" and "Voice" are connected to the "USER DATA" layer. The background is light gray.
  • Your data is never used to train DeepL’s models
  • Effortless user management with SSO and MFA login
  • Audit logs for full activity visibility
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Build loyalty and grow your business with Language AI

Ready to elevate your customer service?

Experience the power of DeepL's Language AI. Enhance your customer service with unrivaled translations and writing assistance that create personalized, memorable interactions, driving customer loyalty.

A 3D illustration featuring four cylindrical blocks labeled "Start" in different languages, including English, German ("Starten"), Korean, and Greek. The blocks are arranged on a dark base with a light background.
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