Deliver memorable multilingual customer experiences

Make every customer feel valued with instant translations and writing suggestions from Language AI.

A collage showing a chat support interface for checking order status. The text box at the top reads "Order Status" with a translation from German to English: "Können Sie bitte den Status meiner Bestellung überprüfen?" ("Can you please check the status of my order?"). Below are two images of individuals using devices, with a green speech bubble containing the text "Can you please check the status of my order?"

Communicate clearly with accurate, human-sounding translations

  • Instant, accurate translations in over 30 languages
  • Specialized models uniquely trained to understand context and communicate meaning naturally
  • Deliver multilingual customer support through our ready-to-use Zendesk integration
  • Use the DeepL API to build instant translations into chatbots and your customer support tools
The image shows a chat interface with a message titled "Order Status" and labeled "Via chat support." The message is written in German: "Können Sie bitte den Status meiner Bestellung überprüfen?" which translates to "Can you please check the status of my order?" The sender's language is indicated as German (DE). There are two words highlighted in purple: "Precise" at the top left and "communication" at the bottom right.

Keep your customer conversations private and secure

  • Protect customers’ data throughout their dealings with you
  • DeepL complies fully with GDPR and ISO27001, with servers that are SOC 2 Type II attested
  • We never use your data to train our models
Certifications for GDPR.EU, ISO 27001, and SOC 2 Type 2, along with a blue shield icon.

Real-time writing tips to create a human connection

DeepL's AI writing assistant helps teams express themselves better, offering instant corrections and improvements. Integrated with Microsoft 365, Google Workspace, and web browsers, it streamlines communication so agents can focus on customer solutions.

Take care of consistency, so your team can focus on support

Our proprietary glossaries define how you want key terms and phrases translated, so your agents avoid ambiguity and always speak with a consistent voice. Not having to worry about finding the right word means your team can resolve issues faster.

“We save time resolving complaints with DeepL, which translates into cost reduction or profit realization. Because there is no time spent [manually trying to understand what has happened], we can now spend time on more diverse, value-added work and be more productive.”

AnonymousSoftware Applications Lead, Energy industry

Ready to elevate your Customer support?

Experience the transformative power of DeepL's Language AI. Elevate your customer support with industry-leading translations and writing suggestions that drive loyalty and satisfaction.

A 3D illustration featuring four cylindrical blocks labeled "Start" in different languages, including English, German ("Starten"), Korean, and Greek. The blocks are arranged on a dark base with a light background.